An educator, coach and HR professional with over 20 years’ experience in the hospitality industry
I will take time to listen to your needs and objectives, asking the right questions to understand the culture and build on things that are already successful in your business and familiar to your people.
You will get a bespoke, practical, engaging programme created for you: I don’t rely on a one-size-fits-all “product” or concept that will be shoe-horned into your project: Just bags of ideas, tools, experience and the credibility to get your people excited and help change their behaviour, to deliver what you need.
The style of learning is dynamic, engaging, interactive and highly inclusive.
I will create an energised learning environment and deliver a memorable experience that will get your people talking and critically; thinking. Hard.
I will work with you to focus, deliver, evaluate and sustain the learning to make the changes you want.
I will work with you during and after the programme and coach your people to keep the methods and changes alive for a long term impact.